The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or out and about and can raise and lower settings to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy provider for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it yourself or call a HVAC professional like Better Air. If you’re installing it on your own, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue since the thermostat can pull ample power from other heating and cooling wires.

In some instances, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough electricity, Nest says you could run into some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t turn on or turns off and on frequently in a short period of time.

You may think something is up with your heating and cooling system, but if you just started using the Nest, we advise you begin with your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning much.

Our Professionals Can Fix Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat professional such as one from Better Air can support you. We can diagnose the issue and add a C-wire, if required.

Smart thermostats including the Nest are designed to make your life simpler, by automatic energy-efficient programming and the option to monitor temperatures while you’re on the go. It’s an annoying experience when yours won’t work like it should, but our heating and cooling experts at Better Air can fix the problem fast.

If you’re experiencing odd heating and cooling behavior with your new Nest, reach out to us at 507-663-1208 to book your appointment right away.